Verify our membership directly on the PTS website.
Holiday Protection with Lush Sri Lanka Holidays
What Is Protected Trust Services (PTS)?
Protected Trust Services (PTS) is a leading UK organisation that ensures travel companies meet the highest standards of consumer protection.
When you book with a PTS-accredited member like Lush Sri Lanka Holidays, you’re not just booking a holiday – you’re securing your money and your travel experience.
100% Financial Protection
Your money is placed in a secure trust account and protected by insurance.
Track-and-Trace Transparency
You can check where your money is at any time for complete confidence.
Strict
Standards
PTS members must meet rigorous consumer protection rules.
Up-to-Date Travel Support
PTS works with the UK Foreign, Commonwealth & Development Office (FCDO) to provide current travel guidance.
Independent Complaint Mediation
If something goes wrong, PTS offers a trusted service to help resolve it quickly.
Verify our membership directly on the PTS website.
How Does PTS Holiday Protection Work?
Payment into Trust
Your holiday payment goes into a dedicated travel trust account, separate from the travel company’s funds.
Independent Trustees
Funds are managed by independent trustees, not the travel company, keeping your money safe.
Held Until Travel
Money stays in trust until your holiday is fully performed or supplier payments are authorized.
Protected if Company Fails
If the travel company collapses, your holiday can continue or you get a refund because funds are ring‑fenced.
Enhanced Safety
Booking via a PTS member gives extra protection alongside legal travel regulations (Package Travel, ATOL, etc.).